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June 22, 1998
U.S. Department of Justice Immigration and Naturalization Service 210 E. Woodlawn Road, Bldg 6 - RM138 Charlotte, NC 28217
Dear Sirs,
My wife, Brita, and myself have lived in the United States since 1971. I was employed by the IBM Corporation and came over from Sweden on what was intended to be a two year assignment. The assignment was extended, and I was offered a permanent job over here. In January of 1976 we received our 'green cards'.
We never considered applying for citizenship until 1996 when Washington politicians were making threatening statements about immigrants - legal and illegal. We had then lived as lawful permanent residents for a quarter of a century, and there is very little in the daily life that citizenship would change.
Both in our mid-sixties, we decided to apply for citizenship in 1996. We went through all the paperwork, got our fingerprints, and mailed the application along with a check in the amount of $190 on October 28, 1996.
Following our application, we made contacts with four or five of the agencies which are authorized to perform the required test. We never managed to find one that had a test date in North Carolina, which was not canceled by the time we were ready to sign up.
Then, we received your 'Notice of Action', dated February 6, 1998, informing us that you had received our application (more than a year earlier) and that the processing time was 550 to 730 days. For your identification, the ' receipt numbers' were SRC-98-092-52330/52345
Suddenly, Friday June 12, my wife received the notification of an interview in Charlotte at 9:00 AM the following Tuesday morning. That notification was dated 5/30 1998 and postmarked 6/6 1998. It stated that if you cannot keep the appointment, the letter should be returned with a request for a new appointment. That was obviously impossible, since it had taken a week for the letter to come to us, and the notification arrived two working days before the appointment.
On Monday, June 15, I tried to call your office, but never managed to get through to a living person. I did get referred to another phone number where a real person answered. After I explained the situation, that woman said that she was going to transfer me to an immigration officer. Nobody answered and there was no message, not even music. I waited for about five minutes before giving up.
I am writing this for the record. We made our proper applications for citizenship, and we made several unsuccessful efforts to get to a test site. Some 20 months after the application one of us gets scheduled for an interview in Charlotte, five hours drive from here, within three days of receiving the notification.
We are both approaching seventy years of age, and we made all the proper efforts to acquire U.S. citizenship. If that is denied us due to an inefficient process, we will have to accept that fact, and simply remain ' permanent residents'.
Sincerely,
Kjell Petterson
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